I HAVE ALLERGIES. WHAT CAN I EAT?
At THORN + ROOTS, we strive to accommodate a variety of allergies and dietary restrictions. However, as we handle several allergens in our location, we cannot guarantee a completely allergen-free environment. Your safety is our priority, and we encourage open communication about your needs when dining with us.
Am I safe to eat at THORN + ROOTS if I have an allergy?
At THORN + ROOTS, we take allergies and dietary restrictions very seriously. We strive to create a safe dining experience for all our guests. Our staff is trained to handle allergy-related inquiries, and we encourage you to communicate your specific needs when you visit.
I have Celiac, am I safe to eat the gluten-free bread?
We cannot guarantee that the gluten-free bread is suitable for you as the same toaster is used, and there may be cross-contamination. Please inform our staff about your specific concerns so we can help guide your choices.
Do you have allergen-free options on your menu?
Yes! Our menu features several items that are naturally free of common allergens like gluten, dairy, and nuts. Additionally, many of our dishes can be customized to suit your dietary needs. Let us know your preferences, and we will do our best to accommodate them.
Can I trust that my food will not come into contact with allergens?
While we make every effort to prepare allergen-safe meals, our kitchen is not a certified allergen-free facility. Cross-contamination is possible, especially for severe allergies. If you have life-threatening allergies, we recommend discussing your concerns with our management team before dining with us.
Who can I speak to about my allergy concerns?
If you have any questions or concerns about allergens, please do not hesitate to speak with our staff or ask to speak with a manager. We are here to help and will do everything we can to make your dining experience enjoyable and safe.
What steps does your team take to prevent cross-contamination?
Our team follows strict food handling protocols, including:
Using separate utensils and cutting boards for allergen-specific orders.
Thoroughly cleaning equipment and surfaces between uses.
Clearly labeling ingredients and dishes to avoid confusion.
Your safety and satisfaction are our top priorities, and we are happy to work with you to find options that meet your dietary needs.